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Multiple mails for Reset password.

Posted: Thu Sep 17, 2009 7:29 am
by SachinKarnik
Hi,

When user enter the password and clicks on the reset password the system sends 3 mails. It calls GeneratePasswordRequest() method for sending mails.

Am I missing something?

Thanks & Regards,
Sachin.

Re: Multiple mails for Reset password.

Posted: Thu Sep 17, 2009 9:16 am
by jmestep
Check in your email templates page and see if there is more than one template assigned for the forgot password email.

Re: Multiple mails for Reset password.

Posted: Thu Sep 17, 2009 9:51 am
by SachinKarnik
Thanks for the reply. Actually there was 2 more copy of the same template and was assigned to same trigger. After deleting those template it worked.

Re: Multiple mails for Reset password.

Posted: Thu Sep 17, 2009 11:28 am
by gdelorey@mitcs.com
I ran into the same issue; I think I accidentally exported them from my 5.5 store when moving to AC7, so I had duplicate templates as well. Just removed the duplicates and they seem to work fine.

: Greg