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Zero charge for Shipping
Posted: Thu Sep 24, 2009 10:07 pm
by butterscotch
Every once in a while we get some orders that do not get charge shipping at all. Our tables are based on a value purchase structure, ie a purchase of 0-25 pays $8.95 for shipping.
Some orders do not get shipping at all. I've tried to decipher this. Has anyone experience this before?
Regards,
Serge
Re: Zero charge for Shipping
Posted: Fri Sep 25, 2009 3:20 am
by mazhar
What is your application version information, you can found it under Help -> About AbleCommerce. This may help narrow the problem.
Re: Zero charge for Shipping
Posted: Fri Sep 25, 2009 10:50 am
by butterscotch
Hi Mazhar,
This is the one.
PLATFORM: ASP.NET
VERSION: 7.0
BUILD: 10152
Re: Zero charge for Shipping
Posted: Fri Sep 25, 2009 10:25 pm
by mazhar
You haven't applied service release 3 for 7.0.0 so far. Apply service release 3 on your store.
http://help.ablecommerce.com/upgrades/A ... ease_3.htm
I think the problem you are facing is related to following BUG#7037. Have a look BUG#7037 entry in following change log
http://help.ablecommerce.com/upgrades/A ... _final.htm
Re: Zero charge for Shipping
Posted: Sat Sep 26, 2009 8:48 pm
by butterscotch
Thank you!!