AbleCommerce Shopping Cart Software

Is it possible to NOT require an Email address during checkout?

Frequently customers do not have or want to provide their Email address. I just wonder how many sales I am losing.

Thanks,
Scott

Hello Scott,

You can enable anonymous checkout where email (username) and password are not required. However the customer will lose the ability to check their orders and it's not compatible with electronic software delivery and other things like gift certificates.

Thanks,
but I already have AllowAnonymousCheckout="true" on my checkout page and it still requires an Email address on the checkout page.

All it does is add a checkbox on the second checkout page for the user to not need a password. They still need to provide an email address on the first checkout page.

I guess I have to assume that I can NOT disable the Email address requirement for customers.

Email address is required in order to send order processing notification and track back the customer. Anonymous checkout enables user to place order without creating account. By default in application Email will be required in both cases. Although it doesn't make sense to totally remove the requirement of Email because you won't be able to track customer still I think there could be a possible fixtures for this, you can use some specific Email address for all users who places order via anonymous checkout. For this you would need some sort of customization to hide the Email field from checkout page and put some code to fill this automatically via code. Secondly I am not sure but it may workout that you simply remove Email required validation from Email field and let the application leave this field empty.

This would be good. I too, like having the Email address, but the fact of the matter is, many people don't even have an Email address or at least don't want to use it. Instead hey call in their order. Although phone orders are fine, it makes it much simpler for both me and the customer if they just order online. The simpler you can make it foe the customer, the better. If they are forced to go off my site and pick up the phone, well they might not do anything at all and I lose the sale.