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Sales Data not updating
Posted: Fri Nov 13, 2009 12:50 pm
by efficiondave
We're running version 7.1 and the "Sales Data" and "Sales Over Time" data isn't updating. It's currently show sales through the 9th (4 days ago) but not any of the Sales from the last 3 days. Hitting "Refresh" has no impact. How often is this data supposed to update. Is this a known issue with 7.1. Anything I need to do to get it to update?
Re: Sales Data not updating
Posted: Fri Nov 13, 2009 3:58 pm
by Shopping Cart Admin
Hello David,
Depending on how you have your order status setting only completed (shipped) products will show on the report.
Re: Sales Data not updating
Posted: Fri Nov 13, 2009 4:29 pm
by efficiondave
That was easy, thanks! To make non-shipped Orders appear in these views:
1.) Go to the Configure->Order Statuses
2.) Edit the Payment Pending status
3.) Check the "Include in Report" checkbox and hit save.