AbleCommerce Shopping Cart Software

FAILED
An unexpected error occurred. Object reference not set to an instance of an object.

Nothing shows up in the error log. Googlebase feed was working, now its not. Any suggestions?

What build? Is the feed customized? I think that is one of the errors I got when I had a permissions problem on the folder where the feed was being saved to. It ran the first 1000, then couldn't save the file, so it stopped with an error. I've also had that in a custom feed before I checked for null value in one of the fields.

No custom feed, I replaced the whole folder and all files just in case. Yahoo feed works just fine, creates and saves file, and counts by the thousands as the feed file is generated. The googlebase feed however just displayes the modal popup that is it working, and doesnt even start at the 0 to 1000 count. Then after about 20-30 seconds it displays the error where the feed generation results should be.

All I can think of is that some images there is a path for, but no images exist in the directory. I am using a proxy for all images so any missing or nonexistant images display a default image. The proxy is not in the product information, it is all in productimage.aspx.cs code, etc, so for many images there is a filename corresponding to the part number but no actual image in the file system. Could that be causing the error? I have no experience with the feeds.

Whatever is in the thumbnail image field would be picked up and the feed should still work if it is blank. The code for the three feeds is very similar except for naming convention for feed fields.
Check your GoogleBase_FeedDataPath in the ac_StoreSettings table and make sure that path still exists and has the right permissions. The other feeds don't store a path in the database. If you have moved a site to a different folder on the server, the Googlebase feed path could be non-existent.

I verified that the filepath was correct from previous emails, and apparently, I missed the memo a directory change. So yes, the path was in fact the error. Thanks!