Firefox: The page isn't redirecting properly

[michaelg]

The store was closed for everyone and the site disclaimer message set to let customers know that the products shipped may not look like in the pictures. After a day running properly I have begun to get the following message from Firefox (IE displayed other error message):

"The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

I could not get into the site, I thought it might be the hosting company (GoDaddy) because of some URL rewriting module installed without my knowledge. I did not bother to call GaDaddy, I wanted to make sure the issue is not coming from my side, so I debugged the redirection using IE and Fiddler. From what I have seen the StoreClosed.aspx gets requested, then Disclaimer.aspx and then StoreClosed.aspx again and so on in a redirection loop. I suspected that it might be a bug in AbleCommerce, and I went back to the database and checked the ac_StoreSettings table and set the "StoreFrontClosed" field value back to 0 (it was the only way to get the site up and running again).

I hope someone from the AbleCommerce team can shed some light regarding this issue.

Michael

[Shopping Cart Admin]

Hello Michael,

You have a site disclaimer message AND the store is also closed? I'm a bit confused as you'd indicated that it worked properly for a day and then the behavior changed.

[michaelg]

Hello, Mike.

Those were the changes I did until the store ended up in the redirecting loop. Firstly, I set a disclaimer and then I decided to close the store due to some catalog changes. The next morning I started to have the issue specified above, I thought that you might want to reproduce the same behaviour. If you can't I guess it's on my part but I have no idea what it could be. I will give it a try on a development machine and see what happens.

Thanks,
Michael

[Shopping Cart Admin]

Hello Michael,

We were able to replicate the redirect loop in this situation. I'll get it reported in the meantime remember to disable the disclaimer before closing the store.