AbleCommerce Shopping Cart Software

I will try to describe the issue as best as possible. It seems as though when you add 2 kit items to the shopping cart, and elect for "multiple shipping addresses", it will bring up the screen where you select the different shipping addresses for each kit item. After pressing continue, it goes to the next screen where you select the shipping method for each kit item.

This is where strange things happen. Upon the initial entry of this page it displays 2 line items, 1 for the separate kit items, allowing to select a shipping method for each. However, if you press refresh on the page (without even touching anything else, simply hitting refresh after it initially loads), it groups the kit items together and only displays 1 set of options for shipping method, as if it bundled the 2 kits into the same address.

This happens with any amount of kits, however if you add a non-kit item, on the screen after doing the same steps described above, it still groups the kit items but keeps the non-kit item as a separate address, as it should.

I cant seem to figure out what is causing this, and after installing a fresh copy of Ablecommerce, the issue seems to disappear but after comparing the code it looks like the code performing this grouping is hidden/sandboxed.

Any ideas?

What is your application version? You can found this information under Help -> About AbleCommerce. Its working for me, I have tested it on my local install of 7.0.3

We are using the version 7.0.3.

A suggestion we received via your ticket system is the following:

Place an untouched set of 7.0.3 templates into the store and see if you can replicate the issue. Based on the customizations I'm seeing on the one page checkout, I'd guess customizations to the other checkout are a potential issue.

Can you please point out what/where the "templates into the store" are?

Thanks

I think templates means scriptlets, you can found them under App_Data/Scriptlets folder or simply see them through Administration > Website > Content and Layout page.

I tried replacing the scriplets folder however after doing so, none of the kit items showed up so I couldnt test it.

Perhaps you can access the dev server:

http://dev584194.hyattathomeservices.com/

Click on "Hyatt Grand Bed" on the left navigation and add 2 bed kits. Upon checkout select Multiple Destinations. Select 2 different addresses for each items and on the following screen, you will see a dropdown for each kit. If you refresh the page, it will be transformed into 1 option.