AbleCommerce Shopping Cart Software

Similar to another post, we are finding that the Gift Certificate e-mail being sent to our customers does not have the certificate number included. Instead the customer gets:

The Gift Certificate $giftcertificate.Name is activated. You can view or print the details of your gift certificate using the information below.
$giftcertificate.Name: View Online

We are running 7.0.2 Build 11659, and only authorize payments at the time the order is placed. Once the order is paid we send the Gift Certificate Validated e-mail, but it is apparently not pulling the certificate information. Can anyone help on this? Tis the time of year for gift certificates.

Rick

Make sure that your Gift Certificate Email template trigger is set to Gift Certificate Validated event. When order payments will be captured gift certificate will be validated and it will trigger Gift Certificate Validated event which will in turn send the Email notification with desired Gift Certificate information.

You can add $giftcertificate.SerialNumber to the email.

I will add the serial number to the e-mail, however, what will fix the e-mail to actually show the gift certificate name instead of $giftcertificate.Name? The customer is literally seeing the code, not the name of the gift certificate.

Update: I ran a test and found that the ORIGINAL e-mail for the validation does send the gift certificate name and (now) serial number. However, sending a subsequent e-mail (when someone misplaces the first) does not include the information. Instead, it shows only the code.

I have managed to add a printable certificate to the Gift Certificate Validated e-mail, which shows the value and serial number for the certificate. However, the value shows with 4 decimal places, not two (eg. $10.0000). How do we get this to round down to two decimal places?

Brewhaus wrote:However, the value shows with 4 decimal places, not two (eg. $10.0000). How do we get this to round down to two decimal places?

Append this to the reference of the dollar amount in your email template... So if you're pulling in an order line item amount, it would look like this in an email template:

Thanks, Joe. That was pretty simple.

Simple, yes. Obvious, not always. Often I know something can be done simply because I remember seeing Able do it somewhere else. The challenge is remembering where I saw it

So, you're admitting that you are challenged?

Brewhaus wrote:So, you're admitting that you are challenged?

second only to my cooking without creating A) smoke or B) a road trip