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2 Shipping Charges?
Posted: Mon Dec 14, 2009 8:02 pm
by igavemybest
When I have shipments coming fomr two vendors (ie, two different warehouses), during checkout you have to shoose two different shipping options. It should be just one fee, one option. How do I change this?
Re: 2 Shipping Charges?
Posted: Mon Dec 14, 2009 9:03 pm
by AbleMods
I'm not sure this behavior can be overridden. Multiple warehouses have different physical addresses, therefore multiple shipping efforts would be involved and thus multiple charges would be required.
Re: 2 Shipping Charges?
Posted: Tue Dec 15, 2009 11:13 am
by igavemybest
I do understand that, but my feeling is that the customer side doesn't need to reflect the admin side. and it should be combined into one drop-down as a total price like any other normal checkout process.
Re: 2 Shipping Charges?
Posted: Tue Dec 15, 2009 12:07 pm
by AbleMods
I don't know. If a customer sees a single order with $ 31 in shipping they're gonna split pretty quick. I like that it shows them WHY it's $ 31 instead of just scaring them away with a single large amount.
Re: 2 Shipping Charges?
Posted: Tue Dec 15, 2009 4:37 pm
by igavemybest
Yeah, that does make a lot of sense. I guess I am on the other end of that, because we charge a flat fee % of the order amount with free shipping afte $250 so it never gets too high.
Re: 2 Shipping Charges?
Posted: Tue Dec 15, 2009 4:54 pm
by afm
My software works with serveral e-commerce platforms. Most do not display the charges by shipment to the customer. In keeping with "people want what they can't have", those merchants ask for the charges to be displayed separately.
Re: 2 Shipping Charges?
Posted: Tue Dec 15, 2009 5:51 pm
by igavemybest
Haha, true