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New encryption lost settings

Posted: Wed Jan 20, 2010 11:28 am
by Brewhaus
We generated a new encryption key today, and lost the settings for our integrated carriers. We have managed to set UPS back up by creating a new instance and deleting the previous one, but USPS is a bit bigger issue. We are unable to delete USPS as an integrated carrier. The problem with pulling rates seems to be that AC has lost our UserID. Is there a way that I can simply re-enter the UserID somewhere?

Update:[/b} It looks like this was due to the running of two stores from a single db. We have resolved all issues except for the USPS User ID, which for some reason is no longer working.

Re: New encryption lost settings

Posted: Wed Jan 20, 2010 2:51 pm
by jmestep
You could try added a new USPS, then editing the ac_ShipMethods table to use the new gateway Id. I have had to do that before in moving a site.

Re: New encryption lost settings

Posted: Wed Jan 20, 2010 3:26 pm
by Brewhaus
The problem that we had in deleting our old USPS instance was because we had one of the shipping methods specific to certain groups. After reversing that we were able to delete the previous instance and put in a new one, although we still had to get a new ID from USPS for some reason.