Never seen this error before- fontend

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igavemybest
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Never seen this error before- fontend

Post by igavemybest » Tue Feb 02, 2010 1:35 pm

If you navigate here: http://www.safe tekusa.com/Chemicals-Lubricants-and-Paints-C221.aspx then click on the category "Leak Detectors and Penetrants" you see the error. In the admin side, I can change the name, access the category contents, etc. I am really not sure what is going on here. Any suggestions? No error is displayed in the error log after this happens.

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jmestep
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Re: Never seen this error before- fontend

Post by jmestep » Wed Feb 03, 2010 8:41 am

Are there any special characters in the name? Do you have any firewall intrusion software running? We had two sites that had pages blocked by that so the words had to be allowed in the software to fix it. One site was bowling balls and if the name had "finger" in it or the image name, it was blocked. The other one was a printing site and it had "calendar" in the name.
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deverill
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Re: Never seen this error before- fontend

Post by deverill » Wed Feb 03, 2010 3:44 pm

I'm not on 7 yet so I can't tell you which file, but if you find the file causing the error and put the <%@ Page Language="C#" Debug="true" %> string at the very top it will help track the error. We do that with our 5.5 and it goes from a cryptic message like this to the actual source code and line the problem happened on. It's sure a lot better than this message that drives me crazy because it tells you very little.

Aside from that, it may be some product on your Chem-Lubes-and-Paints page that is the actual problem and not the category itself. Depending on how many prods are there you may want to temporarily move them out of that cat one by one until it works and you'll have your problem-child.

Hope it helps
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igavemybest
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Re: Never seen this error before- fontend

Post by igavemybest » Thu Feb 04, 2010 4:21 pm

Both very good points. I'll check it out

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igavemybest
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Re: Never seen this error before- fontend

Post by igavemybest » Thu Feb 04, 2010 4:27 pm

It was the { charachter, just fyi.

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