AbleCommerce Shopping Cart Software

I am using fedex with the Enable Package Breakup setting set to yes. However, it doesn't seem to be splitting an order into multiple packages.

As an example, if I have 150 1 lb. items in the cart it calculates shipping, if there is 151 1 lb. items, it returns no methods.

Can anyone else confirm this behavior?

EDIT:

I should have mentioned this is 7.0.4 development install. I have confirmed this behavior isn't present in a live 7.0.3 site.

EDIT #2: Also, in the error console it reports:

Error obtaining rate quote for shipping method '<method name>'. 58660 : Invalid dimensions for service type

Where <method name> = any method. But only when the weight is above 150. Maybe not an accurate error message?

Well I guess for large weights FedEx changes the services automatically. It may be your case as well where it doesn't found any suitable methods available in location when it changes the service. Have a look at this bug details
http://bugs.ablecommerce.com/show_bug.cgi?id=6786
Secondly make sure that your product dimensions are correct for corresponding weight.

I was making some quick Google searches to find out any information any one else ever posted and found a statement someone make that you must ensure that the largest dimension is represented as the length. So you can try that as well.

Hi Mazhar,

This appears to be a different bug than the one referenced.

I opened a bug report when this post hadn't gotten any replies and Mike Randolph confirmed this as a bug, and stated a hot patch would be released. Can you confirm this?

I guess mike reported it here.
http://bugs.ablecommerce.com/show_bug.cgi?id=8821
You can track progress on this at provided link

Did this bug make it back into the build? It appears to be happening again. I can no longer access the bugzilla link, so I don't recall the status.

This was fixed in 7.0.5. See entry of 8821 in this log http://help.ablecommerce.com/upgrades/a ... _7.0.5.htm

Well, that explains it as I didn't realize I am running 7.0.4. Was there a patch for this as well, to tide me over until I upgrade?

Well I haven't seen any separate official patch addressing only this specific issue for 7.0.4. I was looking at possibles and then compered the things between 7.0.4 and 7.0.5 and found that this is the only issue that changed fedex related components. I think if you use these changed files from 7.0.5 into your 7.0.4 install it will work. I am attaching here a patch and this is not official! I simply picked the changed files from 7.0.5 release and bundled them. Extract this patch and before applying it to your install please take back up of files that will be changed from your current install. Hopefully it will fix the issue.

Hi Mazhar,

Looks like this worked. Thank you kindly.