AbleCommerce Shopping Cart Software

The Shipping Estimate is not displaying the FedEx Ground Home Delivery option. The option appears at check-out but not in the Estimator. I tried logging in before using the estimate because the forum said it works differently when the visitor is logged in. But I got same results.

Shipping Estimate displays these options
Method Rate
FedEx Standard Overnight $44.06
FedEx 2day $34.23
FedEx Priority $53.76
USPS Priority Mail $16.85
USPS Express Mail $38.15

Check out displays these options
FedEx Standard Overnight $46.75
FedEx 2day $39.91
FedEx Priority $56.45
FexEx Ground Home Delivery $19.00
USPS Priority Mail $16.85
USPS Express Mail $38.15

My Question is Why doesn't the Shipping Estimator display the Ground Home Delivery option?

And, How do I get the FedEx numbers to match the cost charged at checkout?

Thanks Ahead of time for your help...

Take Care,
Rich

Since noone responded to this post, I asked AbleCommerce TechSupport the same question and this was the response.

A: Hello Rich
The shipping estimator is just that an estimator. It is just to give them a ball park fee for the shipping. Once they go through the checkout and fill in the address and select whether it is a residence or a business which will have a impact on the price. Because with the estimator it does not know if there shipment is going to a residence or a business it will not show the home delivery until the client has selected residence during the checkout process.

Hello all
The Shipping Estimator is discussed here in great detail. Some may find this post useful.

viewtopic.php?f=45&t=8582&start=0&st=0& ... w=viewpoll

Thanks MIchael,
I read the link you provided and saw a post about getting the Estimator to display Residential Rates. Unfortunately it is for an old version of AC. I tried to apply the modification but it is not clear where to place the estimateAddress.Residence = true; instruction. Could some help with identifying the place to force the Estimator to display Residential Rates for version 7.1?

There is a copy of the BasketShippingEstimate.ascx.cs source file in the Custom folder. Once I made the change to that file, the Estimator started displaying Residential Rates.