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Timeout during Search

Posted: Mon Apr 26, 2010 8:41 pm
by NLC
Anyone encouter timeouts during a search, but only in IE8? When running IE8 (any mode, 8, 8 compat, 7) we get the generic "Internet Explorer cannot display the webpage - Diagnose Connection Problems" error, but when we peform the exact same search in FireFox, everything runs as it should. We're running on a Win2k3 server with SQL Express 2005 on the same box. No errors in the error log and nothing in the event logs.

Re: Timeout during Search

Posted: Wed May 05, 2010 6:06 am
by s_ismail
You may extend your request time out by going on AbleCommerce Store-->web.Config File -->Finding this section ' <httpRuntime maxRequestLength="4096"/>' and replacing by this
'<httpRuntime executionTimeout="9000" maxRequestLength="4096" />' etc.

Re: Timeout during Search

Posted: Wed May 05, 2010 9:06 pm
by NLC
Good to know. I thought there was a way in the config file to do that, but couldn't remember what it was (.NET is not my native language). I'll give that a try!

Re: Timeout during Search

Posted: Wed May 05, 2010 9:13 pm
by NLC
Well, that's not it. Strangest thing, if I use the Advanced Search, I get results within a couple of seconds. If I use the standard search, the page takes ~8-10 seconds to load, and IE drops the connection around 4-5 seconds (FireFox holds the connection and displays my results at the end). What is difference between the normal search function and the advanced search?

Re: Timeout during Search

Posted: Thu May 06, 2010 3:31 am
by s_ismail
Have a look at these threads,hopefully these will help you to find out any possible solution

http://weblogs.asp.net/aghausman/archiv ... p-net.aspx
http://weblogs.asp.net/aghausman/archiv ... p-net.aspx

Re: Timeout during Search

Posted: Thu May 06, 2010 4:51 am
by s_ismail
Difference between simple search and advanced search is Advanced Search provides more flexibility to filter your search by selecting category,manufacturers etc