Error Message

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fcmlmt1
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Error Message

Post by fcmlmt1 » Thu Apr 29, 2010 10:23 am

I'm trying to add the "Product Accessories" feature however when the product is added to the cart it gives the attached message. Any ideas what this error is from?

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mazhar
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Re: Error Message

Post by mazhar » Thu Apr 29, 2010 10:44 am

What is the page where you are using accessories control I mean product or category page? Secondly in which location you placed this control on page means contents section or sidebars? Finally what's your application version?

fcmlmt1
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Re: Error Message

Post by fcmlmt1 » Thu Apr 29, 2010 10:58 am

It is placed on the product page, i just used the option of adding the accessories so I'm not sure what you mean by content or sidebar, version is AbleCommerce 7.0.3 build 12458

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mazhar
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Re: Error Message

Post by mazhar » Fri Apr 30, 2010 7:52 am

Did you made any change to product page? Can you have a look at your application's error log and figure out if there are any details available for this error?

fcmlmt1
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Re: Error Message

Post by fcmlmt1 » Mon May 03, 2010 12:31 pm

I've looked at the logs and see no error message associated with this error. I haven't made any changes to the pages other than turning the "product accessories" on in the product details.

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mazhar
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Re: Error Message

Post by mazhar » Mon May 03, 2010 12:44 pm

Can you provide some details of products that you marked as accessories for this one. For example are these simple products or they involve kits etc so that I can give a try to reproduce the case on my local install.

fcmlmt1
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Re: Error Message

Post by fcmlmt1 » Mon May 03, 2010 12:56 pm


fcmlmt1
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Re: Error Message

Post by fcmlmt1 » Wed May 12, 2010 12:01 pm

Any updates on this?

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sohaib
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Re: Error Message

Post by sohaib » Wed May 19, 2010 5:41 am

Check for details in App_Data/Logs/app.log file to see if a detailed exception is logged there.

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