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Problem with large digital goods
Posted: Tue Jun 01, 2010 10:51 am
by owain.jones@cmc.ca
Hi,
Some of our digital goods are software installation packages which are up to 3GB in size. I cannot figure out how to get Able to support this because the database entry for digital goods has a field [FileSize] that is an [int] (
http://msdn.microsoft.com/en-us/library/ms187745.aspx) which allows a maximum size entry of 2147.5MB.
I tried modifying this to bigint, but received errors on certain Able pages. Is there a maximum supported size, and if so are there any solutions for automatically splitting digital goods that are too large?
Thanks,
Owain
Re: Problem with large digital goods
Posted: Wed Jun 02, 2010 7:32 am
by mazhar
I logged this issue in our logs you can track progress on it here
http://bugs.ablecommerce.com/show_bug.cgi?id=8911
Re: Problem with large digital goods
Posted: Wed Jun 02, 2010 7:38 am
by mazhar
Can you explain what error you are getting right now when you try to create a large digital good. Secondly for that large upload I guess you may be using some FTP software to upload the file to server and then creating a digital good for it. Can you provide the steps you do to accomplish this?
Re: Problem with large digital goods
Posted: Wed Jun 02, 2010 8:13 am
by owain.jones@cmc.ca
Because I was migrating from one product catalog to AbleCommerce I did not upload the files one by one, but simply copied all of the files to the DigitalGoods directory in our Able installation and then generated SQL scripts to create the digital good database entries. It worked for all of our files except this one. It gave an error so I just manually set the size at the largest it could be using the existing data model.
The error I get now is that I can view the file through Able -> Catalog -> Digital Goods -> Digital Good Files
(URL: {installation-url}/Admin/DigitalGoods/DigitalGoodFiles.aspx) and it displays the correct size as 3557.7mb, if I go into the digital good entry it displays the incorrect size (maximum size determined by data model) and if I click download it goes to a page that says:
"The page was not displayed because the request entity is too large."
Owain
Re: Problem with large digital goods
Posted: Wed Jun 02, 2010 8:24 am
by mazhar
Thanks, that information will be helpful when reproducing the issue for fixation.
Re: Problem with large digital goods
Posted: Thu Sep 15, 2011 7:31 am
by owain.jones@cmc.ca
Hi, I cannot access the bug report and I would like to know if there has been any update on increasing the size of the digital goods.
Owain