Problems with email "ESD File Activated"
Posted: Thu Jul 15, 2010 10:08 am
I give up!!! I was fighting this issue for a week 
Here is the problem.
We are going to sell downloadable digital goods as well as regular shippable items.
I am having few problems with tuning "ESD File Activated" email template.
1.
Within provided file "ESD File Activated.html" there are few references to the $orderItemDigitalGood , but this object is not working.
It is not in the list of available objects (http://wiki.ablecommerce.com/index.php/ ... _Templates)
For example here is the line from the email to the customer:
"View your Order Online and click on the Download icon next to $orderItemDigitalGood.DigitalGood.Name"
2. What event suppose to trigger this email?
I set it to "Order with shippable items was fully paid" and "Order without shippable items was fully paid". I played with different variations.
Anyway its not working properly.
Does anybody had same issues? Any suggestions? And better, solutions.
Thanks

Here is the problem.
We are going to sell downloadable digital goods as well as regular shippable items.
I am having few problems with tuning "ESD File Activated" email template.
1.
Within provided file "ESD File Activated.html" there are few references to the $orderItemDigitalGood , but this object is not working.
It is not in the list of available objects (http://wiki.ablecommerce.com/index.php/ ... _Templates)
For example here is the line from the email to the customer:
"View your Order Online and click on the Download icon next to $orderItemDigitalGood.DigitalGood.Name"
2. What event suppose to trigger this email?
I set it to "Order with shippable items was fully paid" and "Order without shippable items was fully paid". I played with different variations.
Anyway its not working properly.
Does anybody had same issues? Any suggestions? And better, solutions.
Thanks