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installation help!

Posted: Thu Aug 12, 2010 2:31 pm
by dee123
hi!

i'm hoping that someone else might have run into these issue and can offer any advice to help us out. we've been unsuccessful in installing ablecommerce (7.0.5) on both our local machine for development and also our live license on our host's server.

our dev installation on our local machine gets stuck on the configure2.aspx page. we enter the store name, address etc and then click 'Install Ablecommerce 7' -- the page refreshes and clears all of our fields. i've tried debugging and it looks like the procedure can't "createStore". i've updated the SQL Server permissions to pretty much do everything.. but have had no luck still.

so in an effort to get things moving , we've gone ahead and attempted to install the live license in a subdirectory on our current live website. but when we go to access the install/default.aspx page, we get this error: "There is something wrong with your AbleCommerce license key. The error message is: The license key is missing." We continue to get this error when we click the update key link.

has anyone run into any of these issues? any outside insight is much appreciated!

thanks!

Re: installation help!

Posted: Wed Aug 18, 2010 12:22 pm
by page8workaholic
We decided to download and install 7.0.5 locally to kick the tires too last night, and we are experiencing the exact same issue. Like you we traced it to the line of code calling CreateStore on the configure2.aspx page. So far we have tried installing using the SQL sa account, deleting and recreating the License file, and giving the IIS account we are running under complete control of the entire site directory. All have proven fruitless though. :? If we do come across a working solution I will be sure to let you know.

Re: installation help!

Posted: Thu Aug 19, 2010 3:05 am
by mazhar
It may be because your database.config file could have some invalid data. Go to your Website/App_Data folder and replace your database.config file with the standard one available in your AbleCommerce package you got from AbleCommerce. Now create a blank database and set its user mappings accordingly. Finally try to install the product using this new database.

Re: installation help!

Posted: Mon Aug 30, 2010 12:32 pm
by themedicalwebgeek
Did anyone ever find an answer to this problem? I am using the latest version on my localhost (using Visual Studio 2010) and still no luck. Please advise.

Re: installation help!

Posted: Tue Aug 31, 2010 12:07 am
by mazhar
themedicalwebgeek wrote:Did anyone ever find an answer to this problem? I am using the latest version on my localhost (using Visual Studio 2010) and still no luck. Please advise.
Can you provide some more details like some error description. Can you describe the steps that you followed to install the product?

Re: installation help!

Posted: Thu Sep 16, 2010 8:38 am
by plugables
I think while installing AbleCommerce your system should be connected to the net... and www.ablecommerce.com should be accessible ... not blocked by any firewall.