When I click on Orders in the Dashboard, I get kicked out
and taken to the error page. Catalog works ok.
Here is the error I found on the server logs:
Event message: An unhandled exception has occurred.
Exception information:
Exception type: ArgumentOutOfRangeException
Exception message: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
Request information:
Request URL: http://www.website.com/Admin/Orders/Default.aspx
Request path: /Admin/Orders/Default.aspx
User host address: 111.11.111.11
User: user@user.com
Is authenticated: True
Authentication Type: Forms
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 3
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Collections.CollectionBase.System.Collections.IList.get_Item(Int32 index)
at CommerceBuilder.Common.SortableCollection`1.get_Item(Int32 index)
at Admin_Orders_Default.GetPaymentStatus(Object dataItem)
at ASP.admin_orders_default_aspx.__DataBinding__control62(Object sender, EventArgs e)
at System.Web.UI.Control.OnDataBinding(EventArgs e)
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
................
Anyone have any idea what is causing this? thanks
Can't get into Order Manager - going to error page
Re: Can't get into Order Manager - going to error page
>> at CommerceBuilder.Common.SortableCollection`1.get_Item(Int32 index)
>> at Admin_Orders_Default.GetPaymentStatus(Object dataItem)
Could this field be a problem in the Orders table:
[PaymentStatusId]
>> at Admin_Orders_Default.GetPaymentStatus(Object dataItem)
Could this field be a problem in the Orders table:
[PaymentStatusId]
Re: Can't get into Order Manager - going to error page
This is happening because some orders are being placed with
no payment information - the Payment section is blank.
If I add a dummy payment, the Orders screen works again.
Is this a problem related to Authorize or PayPal?
No payment information is being recorded so I can't tell the type of payment.
no payment information - the Payment section is blank.
If I add a dummy payment, the Orders screen works again.
Is this a problem related to Authorize or PayPal?
No payment information is being recorded so I can't tell the type of payment.
- jmestep
- AbleCommerce Angel
- Posts: 8164
- Joined: Sun Feb 29, 2004 8:04 pm
- Location: Dayton, OH
- Contact:
Re: Can't get into Order Manager - going to error page
Have you done any custom coding where you didn't check for null for a payment? I had done that on a custom order print page and it was throwing an error.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
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Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Re: Can't get into Order Manager - going to error page
I didnt' touch the code, it just started happening.
This happened to 3 orders. Whatever it was, it stopped now.
Maybe it was something authorize.net or paypal did.
I don't know.
This happened to 3 orders. Whatever it was, it stopped now.
Maybe it was something authorize.net or paypal did.
I don't know.