AbleCommerce Shopping Cart Software

I'm getting some errors in the log relating to the ComponentArt.Web.UI. I'm running version 7.0.5 build 14053 and ComponentArt.Web.UI.dll version 2008.2.1267.3.

Message 1.
Exception of type 'System.Web.HttpUnhandledException' was thrown.; Error loading client properties: System.Xml.XmlException: Unexpected end of file has occurred. The following elements are not closed: c, r, c, r. Line 1, position 875. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String arg) at System.Xml.XmlTextReaderImpl.Throw(Int32 pos, String res, String arg) at System.Xml.XmlTextReaderImpl.ThrowUnclosedElements() at System.Xml.XmlTextReaderImpl.ParseElementContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace) at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc) at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.LoadXml(String xml) at ComponentArt.Web.UI.BaseNavigator.LoadClientProperties(String sData)

Message 2.
Exception of type 'System.Web.HttpUnhandledException' was thrown.; Error loading client data: System.Xml.XmlException: '%' is an unexpected token. The expected token is '>'. Line 1, position 12296. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(Int32 pos, String expectedToken1, String expectedToken2) at System.Xml.XmlTextReaderImpl.ParseEndElement() at System.Xml.XmlTextReaderImpl.ParseElementContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace) at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc) at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.LoadXml(String xml) at ComponentArt.Web.UI.BaseNavigator.LoadClientData(String sData)

Any ideas what would cause these errors or how to fix them?

Thanks for any help you can give me.

I am getting a similar error when trying to add a product to an additional category. The site is at 7.0.4 build 13424.

We need help with this ASAP as we cannot add products to additional cateories.

If you edit the product, select 'Categories' and select an additional category. When you click save, you get the following message.

Server Error in '/' Application.
________________________________________
Error loading client data: System.Xml.XmlException: The 'br' start tag on line 1 does not match the end tag of 'c'. Line 1, position 7989.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
at System.Xml.XmlTextReaderImpl.ThrowTagMismatch(NodeData startTag)
at System.Xml.XmlTextReaderImpl.ParseEndElement()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.LoadXml(String xml)
at ComponentArt.Web.UI.BaseNavigator.LoadClientData(String sData)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Exception: Error loading client data: System.Xml.XmlException: The 'br' start tag on line 1 does not match the end tag of 'c'. Line 1, position 7989.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
at System.Xml.XmlTextReaderImpl.ThrowTagMismatch(NodeData startTag)
at System.Xml.XmlTextReaderImpl.ParseEndElement()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.LoadXml(String xml)
at ComponentArt.Web.UI.BaseNavigator.LoadClientData(String sData)

Mary,
I had made a custom flyout menu on the customer side using the ComponentArt.Web.UI. Since I have replaced it with the SimpleCategoryList control that came with AC7 I have not had any more errors. So it doesn't sound like the problem I posted about is related to the problem you are having. I hope someone can help you with this.

I am using the Component Art flyout menu but the problem is appearing when adding additional categories to a product. Maybe the problem is related.

Can anybody help with this issue?

I haven't had the same problem, but I had problems with code to submit a form like a contact form in a web page when I was using the CA flyout menu- the results showing the submitted form contents had a lot of escaping and menu selections in it. When I switched to the .net menu, everything was fine.