Prevent Void on AVS Mismatch?
Posted: Mon Nov 22, 2010 2:14 pm
Is there a way to prevent the VOID from happening on AVS mismatch? My boss is happy about accepting the order, but doesn't like the whole "Pay My Order" bit; he finds it confusing and out of the norm. What we want to do (and what we do with our AC 5.5 stores) is manually review these orders and decide which ones to capture or contact the customers on.
A couple questions:
1) Do AVS mismatches and Failures get treated the same? I'm hoping CC Failures do not go through as orders.
2) What would be the best way to override the current behavior so that the standard Order Receipt page shows for AVS mismatches?
Thanks,
Sam
A couple questions:
1) Do AVS mismatches and Failures get treated the same? I'm hoping CC Failures do not go through as orders.
2) What would be the best way to override the current behavior so that the standard Order Receipt page shows for AVS mismatches?
Thanks,
Sam