Email Template Problem After Upgrade to 7.06
Posted: Thu Dec 02, 2010 4:07 pm
We upgraded from 7.04 to 7.06 one problem having now is that email templates are not working properly. Here are some strange symptoms:
Old templates that are unused are sending with no triggers and I cannot delete them completely (only the html code inside the template can be deleted)
New templates I create don't work.
Low inventory email will not send.
Emails for vendor will not send.
Is there something that I should have done in the upgrade? Is there a way to start over with all fresh templates where I can build custom ones that actually work? The App_Data/EmailTemplates/ was empty in the upgrade download. I have templates in App_Data/EmailTemplates/1/
anyone have this problem? thanks,
Old templates that are unused are sending with no triggers and I cannot delete them completely (only the html code inside the template can be deleted)
New templates I create don't work.
Low inventory email will not send.
Emails for vendor will not send.
Is there something that I should have done in the upgrade? Is there a way to start over with all fresh templates where I can build custom ones that actually work? The App_Data/EmailTemplates/ was empty in the upgrade download. I have templates in App_Data/EmailTemplates/1/
anyone have this problem? thanks,