Paymentech DTD failure
Posted: Tue Jan 11, 2011 12:18 pm
We occasionally receive orders from customers outside the U.S. So far we have been unable to process the credit card information for these customers. For example, when we process an order from a resident of Germany we receive the following error: Request does not adhere to the DTD. Please correct and send again. (05)
Our payment gateway is Paymentech. A quick search around the web for information on the DTD and I think I know what's wrong. The DTD information I found specifies that valid values for the AVS country (AVScountryCode) are:
US – United States
CA – Canada
GB – Great Britain
UK – United Kingdom
" " – Blank for all other countries
AbleCommerce is sending the country code no matter what country is specified (DE in the case of the example cited above).
Assuming the information I found is relevant, this would cause a DTD failure. Can someone at AbleCommerce confirm this?
Our payment gateway is Paymentech. A quick search around the web for information on the DTD and I think I know what's wrong. The DTD information I found specifies that valid values for the AVS country (AVScountryCode) are:
US – United States
CA – Canada
GB – Great Britain
UK – United Kingdom
" " – Blank for all other countries
AbleCommerce is sending the country code no matter what country is specified (DE in the case of the example cited above).
Assuming the information I found is relevant, this would cause a DTD failure. Can someone at AbleCommerce confirm this?