How to High light item with Problem on status?

[speedythinker]

Hello:

I need some help. For paid item but with an issue, I changed the status to "Problem". But without paying attention to it (other staff), it's easy for them to ship it out. I'm wondering if there is a way to high light the row with different color when status is "Problem"

Also, is it way to tell that customer leave a note in the "History & note". I found that we sometimes missed some important instruction from the customer without checking the email. May be add a "!" or some sort of indication to let us know that customer had left message.

Thanks a lot

Speedy

[mazhar]

need some help. For paid item but with an issue, I changed the status to "Problem". But without paying attention to it (other staff), it's easy for them to ship it out. I'm wondering if there is a way to high light the row with different color when status is "Problem"

Yep that would be easy. Edit Admin/Orders/Default.aspx.cs file and locate following code

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e.Row.DataItem = order;

and update it like

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e.Row.DataItem = order;
            if (order.OrderStatus.Name.Contains("Problem"))
                e.Row.Style.Add("background-color", "red");

About your second part edit Admin/Orders/Default.aspx and locate

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<asp:TemplateField HeaderText="Shipment">
                    <ItemStyle HorizontalAlign="Left" />
                    <HeaderStyle HorizontalAlign="Center" />
                    <ItemTemplate>
                        <asp:PlaceHolder ID="phShipmentStatus" runat="server"></asp:PlaceHolder>
                        <asp:Label ID="ShipmentStatus" runat="server" Text='<%# Eval("ShipmentStatus") %>'></asp:Label>
                    </ItemTemplate>
                </asp:TemplateField>

and then make it look like

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<asp:TemplateField HeaderText="Shipment">
                    <ItemStyle HorizontalAlign="Left" />
                    <HeaderStyle HorizontalAlign="Center" />
                    <ItemTemplate>
                        <asp:PlaceHolder ID="phShipmentStatus" runat="server"></asp:PlaceHolder>
                        <asp:Label ID="ShipmentStatus" runat="server" Text='<%# Eval("ShipmentStatus") %>'></asp:Label>
                    </ItemTemplate>
                </asp:TemplateField>
                <asp:TemplateField HeaderText="Notes">
                    <ItemStyle HorizontalAlign="Left" />
                    <HeaderStyle HorizontalAlign="Center" />
                    <ItemTemplate>
                        <%# GetNotesAlert(Container.DataItem)%>
                    </ItemTemplate>
                </asp:TemplateField>

Finally edit Admin/Orders/Default.aspx.cs file and add following method to it

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protected string GetNotesAlert(Object dataItem) 
    {
        string alert = "<span>No</span>";
        Order order = dataItem as Order;
        if (order != null)
        {
            foreach (OrderNote note in order.Notes)
            {
                if (note.NoteType == NoteType.Public)
                {
                    alert = "<span style='color:yellow;'>!</span>";
                    break;
                }
            }
        }
        return alert;
    }

This will print ! in new column when order has at least one public comment otherwise it will say NO.

[speedythinker]

Morning Mazhar:

Thank you for your reply. I tried both and so far only the 1st one (high light Problem item) works very good. But the added "!" seems not working as I click on some orders with customer note left, it won't show any any "!" .

Thanks
Speedy

[speedythinker]

By the way, I saw the new coloumn added with "No" when there is no public note left by the customer. I can live with that.

Thanks again. Great help!!

Speedy

[speedythinker]

Oh... I saw it now. It's just that my eyes didn't see the yellow "!" well. It works!!
Thank you Master

Speedy

[mazhar]

Actually it would be better to simply replace ! with Yes. That would be easily visible. You can update that information in this line

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alert = "<span style='color:yellow;'>!</span>"; 

for example like

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alert = "<span style='color:yellow;'>Yes</span>";

[kens]

Good Morning-

I am using the code posted here to make rows with problem orders red. I wanted to do the same for orders where the payment status is either unprocessed or authorization pending. I tried a variant of your code, but it didn't seem to work, so obviously I'm missing something. Any help would be appreciated. Here is what I tried:

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  if (payment.PaymentStatus == PaymentStatus.Unprocessed)
                e.Row.Style.Add("background-color", "red");

Thanks

Ken

[mazhar]

do it like this, hopefully it will workout

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if (order.PaymentStatus == PaymentStatus.Unprocessed)
                e.Row.Style.Add("background-color", "red");

[speedythinker]

Hello Mazhar:

I want to show you our gradatude for your help. Now, it really a big release of pressure we used to have of worring missing an instruction left by a customer or shipping out problematic order without knowlege. Without your great work, we're living in a dark room and wasting much time to deal with tedious job by reading email and checking "History and Note" order by order.

Again, my appreciation for your great effort. You're the man!!


Cheers!
Speedy

[Mizmo67]

This code addition below e.Row.DataItem = order;

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if (order.PaymentStatus = PaymentStatus.Unprocessed)
                e.Row.Style.Add("background-color", "red");

Gives ERROR: e:\hshome\scottsbt\store.scottsbt.com\Admin\Orders\Default.aspx.cs(371): error CS0266: Cannot implicitly convert type 'CommerceBuilder.Payments.PaymentStatus' to 'CommerceBuilder.Orders.OrderPaymentStatus'. An explicit conversion exists (are you missing a cast?)


I've been trying all kinds of variations but cannot get it to work?
Thanks, ~Mo

[mazhar]

You are using single = operator in this line

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if (order.PaymentStatus = PaymentStatus.Unprocessed)

correct it like

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if (order.PaymentStatus == PaymentStatus.Unprocessed)

Single = sign means assignment while two = signs means check for equality.

[Mizmo67]

Unfortunately,

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if (order.PaymentStatus == PaymentStatus.Unprocessed)
                e.Row.Style.Add("background-color", "red");

Gets me another error: e:\hshome\scottsbt\store.scottsbt.com\Admin\Orders\Default.aspx.cs(371): error CS0019: Operator '==' cannot be applied to operands of type 'CommerceBuilder.Orders.OrderPaymentStatus' and 'CommerceBuilder.Payments.PaymentStatus'