Sales By Affiliate Dtls Report not pulling referred Orders
Posted: Thu Feb 03, 2011 5:44 am
When a person signs up as an affiliate, they are given a unique affiliate ID/URL which (theoretically) is used to track referrals. What should be happening is that any time a person gets to the site using that special URL with the affiliate ID in it and then places an order, the affiliate in question will get credit for the referral. However the existing reporting is confusing and misleading. Under People > Affiliates you can see a listing of all affiliates and their "orders" - but if you drill down and look at these orders, they are only ones MADE by that affiliate - not orders they referred (see the referrer link at the top of the order).
If you go to Reports > Marketing > Sales by Affiliate there are two columns - Referrals and Orders. You can't click on and view the referrals, but if you click on the orders, you'll see they are all orders made by that user. None of them are orders made by customers who were referred by the affiliate.
Is there anyway we can pull the reffered oders of the affiliates along with his/her own orders?
If you go to Reports > Marketing > Sales by Affiliate there are two columns - Referrals and Orders. You can't click on and view the referrals, but if you click on the orders, you'll see they are all orders made by that user. None of them are orders made by customers who were referred by the affiliate.
Is there anyway we can pull the reffered oders of the affiliates along with his/her own orders?