AbleCommerce Shopping Cart Software

My client's site had been working great since launch in late November. All of a sudden today, however, the site went down with a Configuration Error:


Configuration Error

Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: Thread was being aborted.

Source Error:


Line 111: <providers>
Line 112: <clear/>
Line 113: <add name="AbleCommerceRoleProvider" type="CommerceBuilder.Users.AbleCommerceRoleProvider" connectionStringName="AbleCommerce6" applicationName="/"/>
Line 114: </providers>
Line 115: </roleManager>



My knowledge of ablecommerce specifically is quite limited, I have no idea why this might be happening. Can anyone please point me in the right direction?

So this is an error thrown due to something in your web.config? The only instance where I've encountered something like this, on a previously functioning site where nothing about AbleCommerce was modified, was when the version of .Net implemented on the system changed. In my case I'm not sure if it was due to a system update or higher-level IIS configuration change that was applied to the AbleCommerce site. Either way, fixing the .Net setting got us back up-and-running.

Please make sure your database server is not down and you can access the database properly.
Also I guess you are not using the latest version of AbleCommerce. Error handling in such situations is improved in latest versions of AC.