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Paypal issue
Posted: Thu Mar 10, 2011 10:48 am
by upstat
We're using Paypal as a payment option and the customer can pay by Paypal which then captures the payment but does not pass the information back to Able to mark as paid. Any idea how to fix this?
Re: Paypal issue
Posted: Sat Mar 12, 2011 7:36 am
by plugables
Check you have configured PayPal correctly. There is a callback URL to which PayPal sends callback notifications.
Re: Paypal issue
Posted: Mon Mar 14, 2011 8:58 am
by upstat
Ok, do I check this in Paypal or Able Commerce?
Re: Paypal issue
Posted: Tue Mar 15, 2011 4:09 am
by mazhar
You need to check this in PayPal. You will see IPN notifications log there. See if they are going through or stuck there.
Re: Paypal issue
Posted: Tue Mar 15, 2011 8:31 am
by upstat
It says the IPN status is "disabled" but I have made no changes to PayPal or Able for paypal transactions.
Re: Paypal issue
Posted: Tue Mar 15, 2011 8:39 am
by mazhar