AbleCommerce Shopping Cart Software

We're experiencing server unavailable issues with our hosting company. They've suggested moving the web files to a new server. The databse would remain in its current location. Since the connection string information is encrypted, will it still work from the new web server? Will we still be able to unencrypt it from the new web server? I'm concerned that the encryption is specific to hte current machine and moving it will break that somehow.

Do I need to unencrypt it before moving and then re-encrypt?

Thanks in advance.

I would just to be safe also if the IP changes that may cause licensing issues.

Make sure you have a backup of the encryption key before you move. That might not be necessary if there is a machineKey in the web.config, but do it just in case so you can restore it if you run into encryption problems.

Thank you both. The host moved the site and all is okay now. Apparently they had several sites with app pool issues. Even though our site was in its own pool, the other sites were causing problems. I hadn't realized the app pool issue is server related, not site related.