Payment not working after move of website
Posted: Tue May 03, 2011 1:29 pm
Hi all,
I recently made some changes to the styles of the shopping cart and added some menus to the top. However instead of applying those changes directly to the server or overwriting the files directly, I created an alternate directory in the same webserver and put the whole contents of the previous installation there. I just replaced there the files I modified. Whenever I switch the IIS to point to this new folder, I'm requested to add the license key again as a new installation. I add it and then almost everything is working fine. I'm able to see the shopping cart products, add those the basket and go to the checkout page.
Here comes the problem. I put the credit card information and hit "pay with card" and the "Processing" image shows for ever and I'm not able to complete the transaction. In the backend, I switched to Test Mode and it is still doing the same thing. So I decided to switch it back to the old installation and works fine.
Is there something that I may be missing in the new installation? I have the same config files in place (database, encryption and ablecommerce), but my guess is that, whenever I apply the new license it checks the new path installation and creates some conflict with the old path or something like that. I did not started a new database installation, since I'm using the same database. Also, I didn't deployed a new installation of AbleCommerce, I just copied the files and modified them.
Thank you in advance for you help!
Sergio A.
I recently made some changes to the styles of the shopping cart and added some menus to the top. However instead of applying those changes directly to the server or overwriting the files directly, I created an alternate directory in the same webserver and put the whole contents of the previous installation there. I just replaced there the files I modified. Whenever I switch the IIS to point to this new folder, I'm requested to add the license key again as a new installation. I add it and then almost everything is working fine. I'm able to see the shopping cart products, add those the basket and go to the checkout page.
Here comes the problem. I put the credit card information and hit "pay with card" and the "Processing" image shows for ever and I'm not able to complete the transaction. In the backend, I switched to Test Mode and it is still doing the same thing. So I decided to switch it back to the old installation and works fine.
Is there something that I may be missing in the new installation? I have the same config files in place (database, encryption and ablecommerce), but my guess is that, whenever I apply the new license it checks the new path installation and creates some conflict with the old path or something like that. I did not started a new database installation, since I'm using the same database. Also, I didn't deployed a new installation of AbleCommerce, I just copied the files and modified them.
Thank you in advance for you help!
Sergio A.