Error maintaining 'Install' folder

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RichWendrock
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Error maintaining 'Install' folder

Post by RichWendrock » Tue Jun 14, 2011 11:23 pm

We recently brought up a new store hosted by AbleCommerce. I noticed an error that happens repeatedly. It can happen every few minutes or 10 hours can go by without an error.
Message Debug Data
Error maintaining 'Install' folder Access to the path 'UpdateKey.aspx' is denied.

Anyone know what is causing this?
Regards,
Richard

http://www.TheHomePageStore.com

AbleCommerce
VERSION: 7.0.7.14588
MSSQL v2005
AC SCHEMA v2005
.NET CLR v2.0.50727.3634

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AbleMods
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Re: Error maintaining 'Install' folder

Post by AbleMods » Fri Jun 17, 2011 8:14 am

Looks like a permissions error. Or the /Install/ folder was removed perhaps??

Can you access that page from your browser i.e. http://<yoursite>/install/updatekey.aspx ?

There are several maintenance routines that Able fires off within the server code. One of the routines checks access to the /Install/ folder. That's where that message is coming from.
Joe Payne
AbleCommerce Custom Programming and Modules http://www.AbleMods.com/
AbleCommerce Hosting http://www.AbleModsHosting.com/
Precise Fishing and Hunting Time Tables http://www.Solunar.com

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RichWendrock
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Re: Error maintaining 'Install' folder

Post by RichWendrock » Fri Jun 17, 2011 9:11 am

Yes, I can access the folder and the updatekey page. It provides a way to enter the AbleCommerce license key. Since we are hosted with AbleCommerce, there should be no need for that function.
Regards,
Richard

http://www.TheHomePageStore.com

AbleCommerce
VERSION: 7.0.7.14588
MSSQL v2005
AC SCHEMA v2005
.NET CLR v2.0.50727.3634

User avatar
AbleMods
Master Yoda
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Joined: Wed Sep 26, 2007 5:47 am
Location: Fort Myers, Florida USA

Re: Error maintaining 'Install' folder

Post by AbleMods » Fri Jun 17, 2011 9:24 am

It's a low priority message, so you can ignore it if you want.

Most likely it's a permissions issue on the file itself. Your hosting provider would be the one to fix that.
Joe Payne
AbleCommerce Custom Programming and Modules http://www.AbleMods.com/
AbleCommerce Hosting http://www.AbleModsHosting.com/
Precise Fishing and Hunting Time Tables http://www.Solunar.com

User avatar
RichWendrock
Commander (CMDR)
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Posts: 134
Joined: Sat Apr 05, 2008 12:55 am
Location: Austin Texas
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Re: Error maintaining 'Install' folder

Post by RichWendrock » Fri Jun 17, 2011 9:52 am

AbleCommerce has deleted the install folder. If you do not hear from me again you will know that solved the problem.
Regards,
Richard

http://www.TheHomePageStore.com

AbleCommerce
VERSION: 7.0.7.14588
MSSQL v2005
AC SCHEMA v2005
.NET CLR v2.0.50727.3634

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