Order Number and Order ID changes
Posted: Mon Jul 11, 2011 9:43 am
I need to know how I can change the Order ID, so that it can match the Order Number?
Cause:
The hosting company I was with crashed and their last backup was 3 days before the event, so I was not able to get orders for the last 3 days. To prevent the order numbers for duplicating, I changed the Next Order Number to a higher number. At the time, I didn't realize the order number/order ID would not match (which makes no sense to have two different numbers).
Problems:
Order Number and OrderID not matching
Customer are getting both an order id and order number
I'm not able to print invoices (I think this is the reason for this issue based on the original post)
I'm sure their may be other issues that have not surfaced yet because of the error.
Possible Solutions:
Change the order ID to match the order number or set both to the same number
Remove the order ID and just show the order number
Thanks in advance for any assistance with these issues.
Tachia
Cause:
The hosting company I was with crashed and their last backup was 3 days before the event, so I was not able to get orders for the last 3 days. To prevent the order numbers for duplicating, I changed the Next Order Number to a higher number. At the time, I didn't realize the order number/order ID would not match (which makes no sense to have two different numbers).
Problems:
Order Number and OrderID not matching
Customer are getting both an order id and order number
I'm not able to print invoices (I think this is the reason for this issue based on the original post)
I'm sure their may be other issues that have not surfaced yet because of the error.
Possible Solutions:
Change the order ID to match the order number or set both to the same number
Remove the order ID and just show the order number
Thanks in advance for any assistance with these issues.
Tachia