Admin Disabled, Get Access to AbleCommerce Admin

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digdesigner
Ensign (ENS)
Ensign (ENS)
Posts: 9
Joined: Mon Jul 18, 2011 7:47 am

Admin Disabled, Get Access to AbleCommerce Admin

Post by digdesigner » Mon Jul 18, 2011 9:06 am

I have come across an issue where a few of our super admin account have been disabled. I have not been able to locate the reason, but it is to the point where none of the super admins are able to access our ablecommerce admin. I am wondering if there is a way for us to access the admin (without interrupting and of the other accounts or our products) to turn the disabled feature off on the "locked-out" super admins or to create another super admin that we could use.


digdesigner
Ensign (ENS)
Ensign (ENS)
Posts: 9
Joined: Mon Jul 18, 2011 7:47 am

Re: Admin Disabled, Get Access to AbleCommerce Admin

Post by digdesigner » Mon Jul 18, 2011 11:35 am

Yes, that works perfectly by following those steps in the post that you linked to.

Thank you very much.

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