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Admin Disabled, Get Access to AbleCommerce Admin

Posted: Mon Jul 18, 2011 9:06 am
by digdesigner
I have come across an issue where a few of our super admin account have been disabled. I have not been able to locate the reason, but it is to the point where none of the super admins are able to access our ablecommerce admin. I am wondering if there is a way for us to access the admin (without interrupting and of the other accounts or our products) to turn the disabled feature off on the "locked-out" super admins or to create another super admin that we could use.

Re: Admin Disabled, Get Access to AbleCommerce Admin

Posted: Mon Jul 18, 2011 10:02 am
by s_ismail

Re: Admin Disabled, Get Access to AbleCommerce Admin

Posted: Mon Jul 18, 2011 11:35 am
by digdesigner
Yes, that works perfectly by following those steps in the post that you linked to.

Thank you very much.