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Coupon functionality not working

Posted: Fri Aug 05, 2011 2:20 am
by mikebill212
We have created coupon(marketing coupon) in admin panel that if user buys one product then he gets another product free. If user adds product into cart, and free product also being added into cart along with the product. But if user removes the product from the cart, then free product should also be deleted from the cart. But currently it is not the case, free product stays into the cart. So coupon should auto remove from the cart, if conditions not met.

Re: Coupon functionality not working

Posted: Fri Aug 05, 2011 6:52 am
by jmestep
What you are describing is not standard Able coupon handling, so possibly something was customized.
You can do a buy one get one free in Able, but that is only the same product and they do it in their sample data by setting the coupon for 50% off and the coupon quantity of 2.
I have done a Buy One/Get One customization and there were about 4-6 ways that a customer can get around it that I had to code for.
Here is the info on it if you are interested:
http://www.web2market.com/BOGO-Coupons-P152.aspx