Can you capture a failed authorization?

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sweeperq
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Can you capture a failed authorization?

Post by sweeperq » Mon Aug 08, 2011 11:32 am

We are using the fraud detection suite with Authorize.net. It allows us to set up approval/denial rules for each of the AVS and CCV status codes which is pretty nice. One of the statuses we can put them in is "Hold for Review" which allows us to then approve or void an authorization. However, this comes into the system as a Failed authorization. The failed authorization still has an authorization code and a transaction code. Does anyone know of a way to capture these in AbleCommerce?

plugables
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Re: Can you capture a failed authorization?

Post by plugables » Tue Aug 09, 2011 7:42 am

There is also an 'authorization pending' state in AbleCommerce. Maybe you can make use of that if you do some custom coding.

sweeperq
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Re: Can you capture a failed authorization?

Post by sweeperq » Tue Aug 09, 2011 1:28 pm

That is essentially what it is, an authorization pending approval. Through the fraud interface provided by Authorize.net we can either Void or Accept the authorization. Problem is, once we accept it in the Authorize.net interface, AbleCommerce doesn't know that (does not change from Failed Authorization to Success). It also does not appear (at least from the payment interface) that I can force the capture, only retry it, which I'm not entirely sure what it is doing.

I'll have to look closer, but I'm not sure the Authorization Pending status in AbleCommerce is for the scenario I'm talking about.

plugables
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Re: Can you capture a failed authorization?

Post by plugables » Tue Aug 16, 2011 6:09 am

Problem is, once we accept it in the Authorize.net interface, AbleCommerce doesn't know that (does not change from Failed Authorization to Success).
This can not happen without two way integration. That is your authorize.net interface sending back call-back notifications to AbleCommerce and AbleCommerce interpreting those notifications. Similar to GoogleCheckout.

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