AbleCommerce Shopping Cart Software

Hi,
We have 2 Fedex account numbers. We went in to setup the 2nd account and after attempting to submit the page we receive this error:
Error message on screen:
We are sorry, but the page you are trying to access has experienced an error.
Please contact us to report this problem.

Error log shows:8/30/2011 3:33:49 PM Error An error has occured at https://store.gourmetsleuth.com/Admin/S ... ccept=true Exception of type 'System.Web.HttpUnhandledException' was thrown.; The remote server returned an error: (500) Internal Server Error.

Is there a problem having multiple accounts?
Our able version:
AbleCommerce for ASP.NET
VERSION: 7.0.5.14053
MSSQL v2005
AC SCHEMA v2005
AjaxControlToolkit: 3.0.20229.20843
CommerceBuilder: 7.5.14053.0

Error 500 usually (and I mean 'usually') relates to a server-specific error. In other words, IIS couldn't process the files well enough to even render a page. Often it's a permissions error, but overall these 500 errors a real pain to track down.

Have you tried other gateways to see if they will add a second instance?

Have you tried other gateways to see if they will add a second instance?[/quote]

Hi, thanks for the assistance. No, but I did once you suggested it and the UPS version worked just fine. Given I needed to "get the job done" I went directly into the table and copied an existing record, saved it then went back in Admin and made necessary edits to the account number, etc. Something about saving a 2nd Fedex record seems to upset Able, at least with my version.

Sometimes you just gotta go with whatever works

I'm having a similar issue/concern.

FedEx doesn't allow us to create a new Account.... but there's a 'new' option available when adding an Intergrated shipper for "FedEx Web Services Module" which has a statement that says: "This is an untested FedEx integration using web services and is not ready for general public release."

My concern is this: I cannot get the functional FedEx option to work, but when I use this untested FedEx Web Services Module, it appears to configure perfectly. At least I don't throw an error when this comes up. Very strange.

Anyone from Able have any thoughts?

UPDATE -- I really need to spend more time reading other threads before posting.
Apparently SR1 addresses this .... and I probably need to simply follow instructions.