UPS Down?

calvis · Post by **calvis** » Sun Sep 04, 2011 6:15 pm

Yikes, I am having problems with UPS. Anyone else? My last order was 4 hours ago and customers can't pull us shipping methods. Getting ready to add custom shipping methods if this continues.

bikeman91350 · Post by **bikeman91350** » Sun Sep 04, 2011 6:55 pm

I'm having the same problem

calvis · Post by **calvis** » Sun Sep 04, 2011 7:17 pm

Thanks for the confirmation.

We are on our Able Custom rates now.

Note to Able: It would be nice to have backup rates go in effect is shipping gateway is down.

calvis · Post by **calvis** » Sun Sep 04, 2011 8:45 pm

Domestic orders are starting to flow back in with custom rates. (I don't have custom rates set up on international orders)

Would someone kindly let me know when UPS is working again so I can switch back? I am giving some good discounts on domestic rates, so would like to revert back ASAP when fixed.

jmestep · Post by **jmestep** » Mon Sep 05, 2011 7:12 am

It's back up this morning.

bsweeney · Post by **bsweeney** » Mon Sep 12, 2011 12:41 pm

Nobody else posted, so I guess I'll toss it up there. Apparently there was a DNS hack that affected UPS. A few related stories:

Sites of UPS, Acer, others redirected in DNS attack

DNS hack hits 200 major websites: Vodafone, UPS, Acer, Microsoft sites affected

DNS hack hits popular websites: Daily Telegraph, The Register, UPS, etc

calvis · Post by **calvis** » Mon Sep 12, 2011 12:49 pm

@bsweeney Thanks for the reply. Sounds like a good reason to have shipping method fail-over. If you have no shipping methods both the customer and merchant is screwed.

AbleCommerce Shopping Cart Software

UPS Down?

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