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UPS Down?
Posted: Sun Sep 04, 2011 6:15 pm
by calvis
Yikes, I am having problems with UPS. Anyone else? My last order was 4 hours ago and customers can't pull us shipping methods. Getting ready to add custom shipping methods if this continues.
Re: UPS Down?
Posted: Sun Sep 04, 2011 6:55 pm
by bikeman91350
I'm having the same problem
Re: UPS Down?
Posted: Sun Sep 04, 2011 7:17 pm
by calvis
Thanks for the confirmation.
We are on our Able Custom rates now.
Note to Able: It would be nice to have backup rates go in effect is shipping gateway is down.
Re: UPS Down?
Posted: Sun Sep 04, 2011 8:45 pm
by calvis
Domestic orders are starting to flow back in with custom rates. (I don't have custom rates set up on international orders)
Would someone kindly let me know when UPS is working again so I can switch back? I am giving some good discounts on domestic rates, so would like to revert back ASAP when fixed.
Re: UPS Down?
Posted: Mon Sep 05, 2011 7:12 am
by jmestep
It's back up this morning.
Re: UPS Down?
Posted: Mon Sep 12, 2011 12:41 pm
by bsweeney
Re: UPS Down?
Posted: Mon Sep 12, 2011 12:49 pm
by calvis
@bsweeney Thanks for the reply. Sounds like a good reason to have shipping method fail-over. If you have no shipping methods both the customer and merchant is screwed.