Is there a way to Duplicate an order?

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hassonmike
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Is there a way to Duplicate an order?

Post by hassonmike » Fri Feb 24, 2012 11:58 am

When we receive a returned item for repair, we create a new order (which matches the original order) and zero out the costs - this allows us to track them better as well as gets the item back into our shipping software

We are wondering if there is a quicker way to duplicate an order over to a new order.

Any advice is appreciated.

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AbleMods
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Re: Is there a way to Duplicate an order?

Post by AbleMods » Fri Feb 24, 2012 8:21 pm

Not really any quick way to duplicate an order. Awful lot goes on with a single order, so many tables connect to it. Closest thing you could do is log in as the user and use the Reorder button from the View Order page. Not ideal though, lot of clicking to get the second order in the system.

My Returns Manager module will do it though. Once you've finished create a return request for a particular order, you have the option to immediately build an exchange order that duplicates the items being returned for the same customer. It doesn't duplicate the whole order, just the items that you set to be returned.
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