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Authorization Declined and order creation

Posted: Thu Mar 01, 2012 5:18 pm
by zorro
Hi,

At the Payment Page, if a customer's credit card authorization is Declined by the Gateway, would it be possible Not to get the order placed? Instead, display the Decline message to the customer so that she can try another card? I know Able 5.5 could do that, I hope there is an easy for 7.07 to do that as well.

Thanks.

Re: Authorization Declined and order creation

Posted: Thu Mar 01, 2012 5:31 pm
by zorro

Re: Authorization Declined and order creation

Posted: Thu Mar 01, 2012 5:48 pm
by zorro
Nope, the order was still created even if the authorization was declined. Does anyone know how to prevent the order from being created if the authorization fails?

zorro wrote:Found the solution here, I think.

http://help.ablecommerce.com/faqs/ablec ... yment_.htm

Re: Authorization Declined and order creation

Posted: Fri Mar 02, 2012 6:54 am
by jmestep
It would take quite a bit of customization. Able saves the order before the order gets sent to the payment gateway.

Re: Authorization Declined and order creation

Posted: Fri Mar 02, 2012 7:32 am
by zorro
Thanks, I thought so.