AbleCommerce Shopping Cart Software

Posted: **Fri Apr 20, 2012 1:52 pm**

My client has reported running into an error when they log in (I had turned off the 500 redirect to help determine why they were having login issues). This is the error [Line 70 is in red]:

Access to the path '15a29801-26b0-423a-ae10-6bbd61481d1c.Png' is denied.

Exception Details: System.UnauthorizedAccessException: Access to the path '15a29801-26b0-423a-ae10-6bbd61481d1c.Png' is denied.

Source Error:

Line 68: if (columnHeight > chart.MaxColumnWidth = columnHeight;
Line 69: //BIND THE CHART
Line 70: SalesChart.RedrawChart();
Line 71: //BIND THE DATA GRID
Line 72: SalesGrid.DataSource = productSales;

Source File: e:\Websites\ourstore.com\store\Admin\Dashboard\PopularProducts.ascx.cs Line: 70

I haven't been able to find anything about this in the forums. Any ideas what could be causing this?

Thanks.

Posted: **Fri Apr 20, 2012 2:20 pm**

Check to see if the web server user IIS_IUSRS has permissions to write to the webcharts folder.

Take a look at this help post. There's a link to a script that will check your permissions.

http://help.ablecommerce.com/installati ... erce_7.htm

AbleCommerce Shopping Cart Software

Access to the path 'XXXXX.Png' is denied.

Access to the path 'XXXXX.Png' is denied.

Re: Access to the path 'XXXXX.Png' is denied.