AbleCommerce Shopping Cart Software

We have created a subscription with $139 for a one of our products that will be charged to customer every 90 days. When customers subscribed for this product, AC charged $139 which did not include standard shipping charge ($8.95) and AC generated another bill for shipping charge. Also, every 90 days, it is charging $139 excluding shipping charge. Do we have any option by which we can set shipping charge for this product in recurring billing for the subscribed product billing?

What payment gateway are you using for the recurring charges?

We are using Authorize.net payment gateway.

Ok thanks.

Unfortunately the AC7 subscription system does not create subscriptions like you and I would like. In the AC7 system, a specific product is the only item that can be in a subscription when it's sent to ANet. Things like shipping, coupons etc are not part of the initial subscription amount like they should be.

You'll also find that the system does not auto-generate future orders for a subscription. For instance, in 90 days you'll need an order to fill to represent the first recurrence of your recurring billing. All you'll see if a notice from ANet saying the card was successfully charged for the recurrence. You'll have to manually create an order for each 90-day shipment.

There is a way to fully automate the subscription recurrences, but it requires extensive customization. I wrote a complete recurring billing system for a client of mine last winter. Took us a little while to get it working smoothly, but they love it now. They sell stuff for 30-day, 60-day, 90-day, 120-day etc. Sometimes with different quantities and different prices. But it works very nicely with ANet.

Now when ANet charges the shopper card with the recurrence, AC7 automatically creates a new order for them to process like any other order in the system. It's a big help for them, they no longer have to manually key the recurrences. Plus either the customer service rep or the shopper can cancel their subscription at any time within AC7. Works alot better than the AC7 way of doing it.