Problem using Kit option w/ itemised invoice style

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l_melendez
Ensign (ENS)
Ensign (ENS)
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Joined: Mon May 07, 2012 10:10 am

Problem using Kit option w/ itemised invoice style

Post by l_melendez » Mon May 07, 2012 10:34 am

Hi,

Can someone please help me confirm if there is a problem with software 7.0.7 when configuring Kit/Bundles options. Specifically, the Order Summary total is consistently incorrect when using the itemized invoice style option. Please visit links below, add items to cart and verify shopping cart and order summary details for yourself at the checkout page.

Invoice Style: Bundle - http://www.pearlcompany.co.uk/16-Pearl- ... e-P85.aspx (both shopping cart and order summary correct amount)
Invoice Style: Itemized - http://www.pearlcompany.co.uk/Coin-Pear ... e-P86.aspx (shopping cart correct and order summary incorrect)

Any help is sincerely appreciated.

Kindest regards,

Luis Melendez

mouse_8b
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Re: Problem using Kit option w/ itemised invoice style

Post by mouse_8b » Mon May 07, 2012 3:43 pm

I don't know how to fix it, but I have confirmed that you do have a problem. On your checkout page, it looks like the prices for the matching bracelet and earrings are being added to the necklace price, but not being removed from the list, so the system is basically charging double for the addons. Have you customized the OnePageCheckout.aspx.cs?

On another note, on your basket page the text color for the name of the item is white, as is the background, which makes the item names invisible.

l_melendez
Ensign (ENS)
Ensign (ENS)
Posts: 2
Joined: Mon May 07, 2012 10:10 am

Re: Problem using Kit option w/ itemised invoice style

Post by l_melendez » Mon May 07, 2012 4:38 pm

Hi and thanks for your response.

Would it be possible for you or someone to create a bundle kit in your store with itemized invoice style options to see if this repeated? I will know then for absolutely certain this is a genuine software Bug and not some oversight programming error on my behalf. The fact that the order summary works perfectly for kits using bundle invoice styles make me firmly believe this is a software issue but need help to confirm this before opening a support case.

Kindest regards,

Luis

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