PayPal Express Shipping Address

[sleeve]

Hi All,

We are currently testing PayPal Express with our AC sites (versions 7.05 and a 7.07). Whatever shipping address is selected in PayPal actually overwrites the user's primary address in the AC site. BUT it leaves the user's primary address name. So if the customer wants to ship to someone other than themselves, their primary address will retain their own name, but contain the address data for the recipient. I would expect a new entry to be created in the user's address book, especially for authenticated users. This seems like a bug to me... Anyone else having problems?

Thanks,
Sleeve

[WebDev7]

Hello.

In the previous post SLEEVE has above, was it intentional in the code to NOT bring over the Name of the SHIP TO person that was entered at PayPal.com to AC checkout?

Thank you in advance,
WebDev7

[tomk]

Hi Able -

Would you please respond to this thread. It appears that the Able API for PayPal Express does not bring over the final correct bill/to and ship/to information if the customer is sending the package to someone other than themselves as noted in the earlier comments. This requires the need for every PayPal order to be compared to the PayPal Notification of Payment Received email to be sure that the ship to names match-up and then correct the Able order if they do not. Do you know what might be causing this? Was there some sort of limit to the scope of the information that Able was bringing over or is this a bug that may have developed over time?

Tom K.

[Katie]

What version and build of Ablecommerce are you using? What is the version of the CommerceBuilder.PayPal.dll. You can find all this from the Help > About page.

After I get this information, I'll do some checking.

Thanks
Katie

[tomk]

Katie -
Able Version 7.0.6.14312
Paypal: 7.6.14103.0
Thanks,
Tom K.

[Katie]

We released an updated Paypal DLL on 10/23/2013. I would install the new version and see if it fixes the issue.

http://help.ablecommerce.com/upgrades/a ... atches.htm

[tomk]

Thanks Katie - That release would have been shortly after our implementation. I will pass it along to our developer.
Tom K.

[Katie]

Thanks Tom. Please let us know if this fixes the issue. I wasn't able to find each individual fix made in the patch file, but I'm hoping it will work.

[WebDev7]

I have tried the change on clients site's 706 site and there is an error thrown from the new DLL that you have linked to above. The error reads:
System.String CommerceBuilder.Utility.HttpContextHelper.GetStoreURL()

Line 67: payPalProvider.ExpressCheckoutResult result = client.SetExpressCheckout();

Any suggestions?

Thanks

[Katie]

These Paypal DLL's have been in production for years, so you shouldn't be seeing an error. I would first make sure there isn't a customization interfering with the updated DLL. Line 67 of what file? Try to find out what the error is referring to.

Then, make sure it was installed properly. For DLL's you need to stop the webserver, copy the DLL into the \Bin\ folder and then restart IIS. You can go to the Help > About page in AbleCommerce to check the version of the DLL.

Can you do this and let me know please?

[WebDev7]

The line is coming from PayPalExpressCheckout.aspx.cs
Yes, this was installed as you mention.
More than likely a customization, we are reviewing for customizations for now.

Thanks!