Server Error after session timeout - 7.0.7

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s.diaz
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Server Error after session timeout - 7.0.7

Post by s.diaz » Mon Jul 16, 2012 7:41 am

When a sessions times out instead of just being prompted to login again the users is getting a page "We are sorry, but the page you are trying to access has experienced an error. Please contact us to report this problem" and the URL is store.irmi.com/error/generalerror.aspx?aspxerrorpaths/login.aspx

They have to clear their cookies and then can get back to the login page again.

No errors on the backend that I can see. Any ideas? Thanks for your help!

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dgoranov
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Re: Server Error after session timeout - 7.0.7

Post by dgoranov » Wed Jul 18, 2012 10:32 am

If the page redirects to /error/generalerror.aspx there may not be errors in the server Application log, but there should be some errors in \App_Data\Logs\app.log
Try to simulate the issue and check the \App_Data\Logs\app.log
Dimi Goranov
Drundo Software Inc.
AbleCommerce Hosting and Management
Email: dgoranov@drundo.com
Ph: 888.464.2140

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