Hello,
We lounched a new site, and the stock in the inventory is not decreeing after a purchase.
we have 3 other site with ablecommerce, and we set the same settings:
1)- Eanbled the inventory on store from store->settings page
2)- Enabled inventory for specified product.
but the stock never changed. any idea why ?
regards
inventory is not working
inventory is not working
Never leave for tomorrow what you can do today.
- jmestep
- AbleCommerce Angel
- Posts: 8164
- Joined: Sun Feb 29, 2004 8:04 pm
- Location: Dayton, OH
- Contact:
Re: inventory is not working
Check your order status settings and make sure they are set to destock inventory.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Re: inventory is not working
Hello,
Thanks, that's fixed the problem.
One more question, If i set up the inventory settings to destock when order placed, and destock when order completed, it will destock 2 times ?
do i have to assign the destock to only "one" Triggers ?
Thanks again
Thanks, that's fixed the problem.
One more question, If i set up the inventory settings to destock when order placed, and destock when order completed, it will destock 2 times ?
do i have to assign the destock to only "one" Triggers ?
Thanks again
Never leave for tomorrow what you can do today.
- jmestep
- AbleCommerce Angel
- Posts: 8164
- Joined: Sun Feb 29, 2004 8:04 pm
- Location: Dayton, OH
- Contact:
Re: inventory is not working
I'm sorry, I don't know the answer to that one.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Re: inventory is not working
Hello,
No problem,a few tests will answer that question
thanks a lot my friend.
Regards
No problem,a few tests will answer that question
thanks a lot my friend.
Regards
Never leave for tomorrow what you can do today.
Re: inventory is not working
Destock should ONLY be applied once, otherwise yes, you will be destocking twice.
~Mo
Maureen Albertson
Scott's Bait & Tackle / Mystic Reel Parts LLC
Contact Me Via Store Website
Ablecommerce Gold R11 Catalog LIVE
Maureen Albertson
Scott's Bait & Tackle / Mystic Reel Parts LLC
Contact Me Via Store Website
Ablecommerce Gold R11 Catalog LIVE
Re: inventory is not working
I have tested the inventory, and made an order to go throw all statuses, but the destocking happened once, All those statuses is marked to destock; Payment Pending(Order Placed), Shipment Pending(Order Paid), Completed (Order Shipped). But only ONE Destock happen after the order is completed. !!Mizmo67 wrote:Destock should ONLY be applied once, otherwise yes, you will be destocking twice.
Is I am Wrong !!
Regards
Never leave for tomorrow what you can do today.