inventory is not working

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josepha
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inventory is not working

Post by josepha » Tue Sep 04, 2012 10:00 am

Hello,

We lounched a new site, and the stock in the inventory is not decreeing after a purchase.
we have 3 other site with ablecommerce, and we set the same settings:

1)- Eanbled the inventory on store from store->settings page
2)- Enabled inventory for specified product.

but the stock never changed. any idea why ?

regards
Never leave for tomorrow what you can do today.

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jmestep
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Re: inventory is not working

Post by jmestep » Tue Sep 04, 2012 10:55 am

Check your order status settings and make sure they are set to destock inventory.
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josepha
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Re: inventory is not working

Post by josepha » Wed Sep 05, 2012 6:17 am

Hello,


Thanks, that's fixed the problem.

One more question, If i set up the inventory settings to destock when order placed, and destock when order completed, it will destock 2 times ?
do i have to assign the destock to only "one" Triggers ?

Thanks again
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jmestep
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Re: inventory is not working

Post by jmestep » Wed Sep 05, 2012 6:39 am

I'm sorry, I don't know the answer to that one.
Judy Estep
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http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx

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josepha
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Re: inventory is not working

Post by josepha » Wed Sep 05, 2012 7:03 am

Hello,

No problem,a few tests will answer that question :)
thanks a lot my friend.

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Mizmo67
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Re: inventory is not working

Post by Mizmo67 » Fri Sep 07, 2012 11:23 am

Destock should ONLY be applied once, otherwise yes, you will be destocking twice.
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josepha
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Re: inventory is not working

Post by josepha » Sun Sep 09, 2012 1:43 am

Mizmo67 wrote:Destock should ONLY be applied once, otherwise yes, you will be destocking twice.
I have tested the inventory, and made an order to go throw all statuses, but the destocking happened once, All those statuses is marked to destock; Payment Pending(Order Placed), Shipment Pending(Order Paid), Completed (Order Shipped). But only ONE Destock happen after the order is completed. !!

Is I am Wrong !!

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