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Questions about currency.

Posted: Thu Sep 13, 2012 11:38 am
by Crazziee
Can someone help me out? I have a few questions regarding currency's within Ablecommerce.

1. Is it possible to have the currency’s detected by the browser locale? I know you can select it from a drop down box but I can't find any info on making it automatic

2. If a customer is charged at the currency displayed will this vary from their final payment from their bank account?
For example if a customer buys something in Euros’ and the conversion is 2-1 and the price of the item is $50

On check out they will see the price for 100 euro's. Able will capture the funds for $50 but is the customer then charged whatever it's bank determines the currency rate to be at that time? If so then the invoice at check out could vary from the Credit card charge...Hope that makes some kind of sense.

Thanks in advance for the help.

Re: Questions about currency.

Posted: Mon Sep 17, 2012 7:19 am
by AbleMods
Crazziee wrote:1. Is it possible to have the currency’s detected by the browser locale? I know you can select it from a drop down box but I can't find any info on making it automatic
Yes it is possible however it's not foolproof. You could use GeoIP location functionality to identify the originating country of the shopper. Then force the default currency based on the originating country. You'd have to implement some sort of 'default' currency in the event the originating country could not be identified or it's a country code you do not have configured in your storefront.
Crazziee wrote:2. If a customer is charged at the currency displayed will this vary from their final payment from their bank account?
For example if a customer buys something in Euros’ and the conversion is 2-1 and the price of the item is $50
Able does not charge based on the selected currency. Able simply adds the convenience of currency translation to the display pages. Your payment gateway handles the actual charges and is ultimately responsible for what currency the transaction will occur.
For instance, a storefront can be entirely in USD. But if you're using a Canadian payment gateway, all the transactions in your store will be charged in Canadian Dollars. So even if the checkout says your order total is $ USD 100.00, your bank statement will show $ 112.00 etc.
Most places offer the convenience of currency translation but perform the actual charge in a single (usually their native) currency. This makes it easier to avoid situations where exchange rates different between your payment gateway, your storefront and the shoppers own bank.

Re: Questions about currency.

Posted: Tue Sep 18, 2012 11:49 am
by Crazziee
Thank you for the response. I will pass the info onto my marketing team :)