SMTP email won't send on new server (IIS6.1) Pls help.

[kreloses]

Hi,

I've migrated from a shared host to a VPS.
Everything is hunky dorey..it's all good.

EXCEPT
-> the SMTP settings migrated accross won't work, it just say's - can't send messages. nothing else.
I'm using IIS 6.1 on windows server 2008.

Questions
- > Do I have to do something special in IIS to allow able commerce smtp to work?
- > Do I have to do something special with the SMTP settings in IIS to allow smtp in able commerce to work?

Desperately trying to complete this migration as my previous host service goes down almost every couple of days ...

squeek...help!.


Cheers,
Karl

[ForumsAdmin]

Nothing special is needed for AbleCommerce. Just make sure your SMTP server is working fine from VPS. Also check the error logs and see if there are any error details. You may check Help -> Error Log as well as App_Data/Logs/app.log

[kreloses]

Thanks for your reply.

The error is just 'Can't connect to remote server'.

I'm using Gmail SMTP, works fine on my old server..so no issues with the username/password/smtp address etc.

If I don't have to setup something in IIS , then somehow my VPS must be blocking the request?? but I can ping the smtp server find from command line..so it can't be that.

So it must be some OS/network level issue and not IIS (nothign funky i have to set in there?).


Cheers,
Karl

[mikek]

Hello,

Gmail uses smtp port 465 or 587 and requires ssl to be enabled in AbleCommerce settings. Make sure that port 465 is enabled in the server firewall. This port
is usually blocked by default. Windows server 2008 is running IIS 7.5 not IIS6.1.

Gmail SMTP settings in AbleCommerce

Host: smtp.gmail.com
Port: 465 or 687
SSL Enabled: Yes
Use Authentication: Yes

[kreloses]

Mike,

Thanks, changing gmail smtp to port 587 worked!.

Cheers!,
Karl