Notification for when order payment is corrected / updated..

For general questions and discussions specific to the AbleCommerce 7.0 Asp.Net product.
Post Reply
crazyjoe
Commander (CMDR)
Commander (CMDR)
Posts: 172
Joined: Mon Apr 26, 2010 2:20 pm

Notification for when order payment is corrected / updated..

Post by crazyjoe » Tue Oct 01, 2013 1:48 pm

A customer places an order which the payment is initially bad. User comes back a week later and updates payment online. Payment is made good…but we are not notified. How does everyone else deal with this kind of issue? Is there an email trigger I could create that sends an email if an order is updated from problem to paid?

Thanks in advance for your suggestions...
Crazy Joe Sadloski
Webmaster
Hot Leathers Inc.
http://www.hotleathers.com

User avatar
compunerdy
Admiral (ADM)
Admiral (ADM)
Posts: 1277
Joined: Sun Nov 18, 2007 3:55 pm

Re: Notification for when order payment is corrected / updated..

Post by compunerdy » Tue Oct 01, 2013 2:23 pm

If a customer creates a order and it is not paid then the order status is "payment pending". If they later correct the issue and pay for the order it is automatically changed to "payment completed" like any other order. This is how mine is setup anyways...

Post Reply