Index Out of Range Error in Admin

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pcvalentine
Ensign (ENS)
Ensign (ENS)
Posts: 5
Joined: Fri Apr 26, 2013 6:00 pm

Index Out of Range Error in Admin

Post by pcvalentine » Thu Dec 19, 2013 7:41 pm

Hi,

My client is getting these error continuosly. She is not able to make changes in admin.

An error has occured at https://www.onyourcase.com/Admin/Catalog/Browse.aspx
Exception: Index was outside the bounds of the array. Stack Trace: at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at CommerceBuilder.Utility.LRUCache`2.IndexedLinkedList`1.Add(T value) at CommerceBuilder.Utility.LRUCache`2.set_Item(TKey key, TValue value) at CommerceBuilder.Utility.LRUCache`2.AddOrUpdate(TKey key, TValue value) at CommerceBuilder.Catalog.UrlCache.GetCustomUrl(String requestPath) at CommerceBuilder.Catalog.DefaultUrlRewriter.a(String A_0) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl, String appPath, String host) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl) at CommerceBuilder.Services.HttpModule.b(Object A_0, EventArgs A_1) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) An error has occured at http://www.onyourcase.com/Mobile/Errors ... dress.aspx
Exception: Index was outside the bounds of the array. Stack Trace: at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at CommerceBuilder.Utility.LRUCache`2.IndexedLinkedList`1.Add(T value) at CommerceBuilder.Utility.LRUCache`2.set_Item(TKey key, TValue value) at CommerceBuilder.Utility.LRUCache`2.AddOrUpdate(TKey key, TValue value) at CommerceBuilder.Catalog.UrlCache.GetCustomUrl(String requestPath) at CommerceBuilder.Catalog.DefaultUrlRewriter.a(String A_0) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl, String appPath, String host) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl) at CommerceBuilder.Services.HttpModule.b(Object A_0, EventArgs A_1) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

An error has occured at https://www.onyourcase.com/mobile/Check ... dress.aspx
Exception: Index was outside the bounds of the array. Stack Trace: at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at CommerceBuilder.Utility.LRUCache`2.IndexedLinkedList`1.Add(T value) at CommerceBuilder.Utility.LRUCache`2.set_Item(TKey key, TValue value) at CommerceBuilder.Utility.LRUCache`2.AddOrUpdate(TKey key, TValue value) at CommerceBuilder.Catalog.UrlCache.GetCustomUrl(String requestPath) at CommerceBuilder.Catalog.DefaultUrlRewriter.a(String A_0) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl, String appPath, String host) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl) at CommerceBuilder.Services.HttpModule.b(Object A_0, EventArgs A_1) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Can you please help?

Thanks,
Jitender

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Katie
AbleCommerce Admin
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Re: Index Out of Range Error in Admin

Post by Katie » Tue Dec 31, 2013 10:52 am

My client is getting these error continuosly. She is not able to make changes in admin
What build are they using? Exactly, what changes is she trying to make in the admin?

The last two errors are on EditShipAddress page of the mobile store. Has this page been customized? Have you had a chance to try it yourself and see if you see any problems?

Thanks
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